Payment Refund Policy

PAYMENT/REFUND POLICY Payment Policy At time of booking, you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment, is required on or before this option date. When the option expires the stateroom number will be released back into inventory. Full payment is required 90 days before voyage departure date. Travel Insurance plan may be available for purchase any time before final payment is made. Payment may be made with personal check, wire transfer, Visa®, MasterCard® or American Express® credit cards. Please be aware that some Visa and MasterCard issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars. This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely to their benefit. SeaDream Yacht Club derives absolutely no benefit, monetary or otherwise, from the assessment of these fees. Cancellation and Refund Policy Cancellation requests must be made by telephone or in writing to SeaDream Yacht Club Limited. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus US $50.00 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees: Cancellation requests received following number of days before sailing: 120 – 91 days = $200 per person 90 – 46 days = 25% of full fare 45 – 31 days = 50% of full fare 30 days or less = 100% of full fare Non-appearance/no written notice = 100% of full fare Voluntary termination by the guest of a cruise in progress will result in no refund. Refunds will be issued within 90 days after they are requested.


Testimonials

The crew was fabulous, we were treated like kings & queens, very personal, like no other experience we've ever had. See you next year and every year thereafter. Mr & Mrs AmbroseTexas
We've had a lovely time. My husband's request for his 70th birthday was to be on SeaDream in the Caribbean, and we've really enjoyed it. SeaDream is by far, the best cruise line in the Caribbean. Catherine B.Great Britain
The best trip I ever had. I used to be in the travel business for 23 years, traveled on other cruise lines – this was the BEST! Mrs Taunia R.South Carolina
This was a wonderful experience thanks largely to the size of the ship and the wonderful staff – they made it memorable. Mr & Mrs BoyleSouth Africa
The best vacation we have ever been on. The combination of relaxed atmosphere and impeccable service was perfect. Mr & Mrs PedersonConnecticut
This was way over our expectations. All the way top service, very nice personnel. We'll be back! Mr. Henning V.Sweden