Payment/Refund Policy
Payment Policy
At time of booking you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment, is required on or before this option date. When the option expires the stateroom number will be released back into inventory.
Full payment is required 90 days before voyage departure date. Travel Insurance plan is available for purchase anytime before final payment is made. *Insurance isn’t effective until enrollment and cost have been received by TG.
Payment may be made with personal check, wire transfer, Visa®, Master Card® or American Express® credit cards.
Please be aware that some Visa and Master Card issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars. This
“Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely
to their benefit. SeaDream Yacht Club derives absolutely no benefit, monetary or otherwise, from the assessment of these fees.
Cancellation and Refund Policy
Cancellation requests must be made by telephone or in writing to SeaDream Yacht Club Limited. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus US $50.00 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees:
Cancellation requests received following number of days before sailing:
120 – 91 days = $200 per person
90 – 46 days = 25% of full fare
45 – 31 days = 50% of full fare
30 days or less = 100% of full fare
Non appearance/no written notice = 100% of full fare
Voluntary termination by the guest of a cruise in progress will result in no refund.
Travel Guard’s Comprehensive Travel Insurance Plan
Guests may purchase this comprehensive Travel Insurance plan from Travel Guard. The cost of this program is 8.75% of the total SeaDream invoice.
- Trip Cancellation and Interruption up to trip cost
- Trip Delay up to US $ 1,000 (maximum of $100 per day)
- Baggage Delay up to US $ 500
- Loss of Baggage and Personal Effects up to US $ 3,000
- Sickness Medical Expense – $20,000
- Accident Medical Expense – $20,000
- Assistance Services*
- Travel Medical Assistance
- Worldwide Travel Assistance
- Emergency Evacuation / Repatriation of Remains up to US $ 50,000
- When plan is purchased with initial trip payment, the Pre-Existing Medical Condition Exclusion will be waived.
*Non-insurance services are provided by Travel Guard.
Plan now includes coverage due to Termination of Employment/Layoff. Termination of Employment means the Insured or Traveling Companion is involuntarily terminated or laid off through no fault of his or her own, which occurs more than 14 days after an Insured’s effective date of coverage, provided that he or she has been an active employee for the same employer for at least 5 years. Termination must occur following the effective date of coverage. This provision is not applicable to temporary employment, independent contractors or self-employed persons.
This is a brief description of the insurance benefits and travel services provided. Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania Insurance Company (NAIC #19445) with its principal place of business at 175 Water Street, 18th floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. The Policy will contain reductions, limitations, exclusions and termination provisions. All coverages may not be available in all states.
Click here to download the complete Description of Coverage details in PDF format
