Arrival Time

Please arrive 10 minutes prior to your scheduled appointment time. If this is your first visit to the SeaDream Spa we will require you to complete our Guest Questionnaire. It contains special Spa information and will also enable us to tailor your treatments to your specific needs.

Late Arrivals

Arriving late for your Spa appointment will decrease your treatment time and potentially change the actual treatment provided. You will still be charged for the full treatment. Should your late arrival be due to a shore excursion delay beyond your control, we will be happy to reschedule your treatment at no additional charge.

Cancellation – Rescheduling Policy

If at anytime before your appointments you would like to reschedule or cancel your booking, we request a minimum of two hours notice. If your cancellation is less than two hours prior to your appointment time a 50% charge will apply, for all “no show” a 50% charge will apply.

Maximize Your Spa Time

We recommend that you spend some time in the steam or sauna before your treatment or Spa packages. If you have any questions or would like to reserve the steam room or sauna, any of our therapists will be happy to assist.

Jewelry

While trinket boxes are available in the Spa rooms, we recommend that you leave all jewelry and valuables in your stateroom.

What to Wear

Your privacy and modesty shall be respected at all times during your treatment. While most Spa treatments are best experienced without any clothing, your comfort factor is important. If you are not comfortable wearing the disposable underwear that will be provided, we recommend that you wear a bathing suit for your Spa experience.

Men

Men are requested to wear a bathing suit for all body treatments. We also highly recommend that you shave before a facial treatment. Facial hair does not effect  facial treatments but it will be much more enjoyable for you if you are cleanly shaven.

Sauna & Steam Room

The sauna and steam room are open from 08:00 Am to 08:00 PM and are complimentary to our guests. One or two guest can use the facilities at one time. Please pre-book by calling the Spa one hour before you would like to use the facility.