Policies, Terms and Conditions
PAYMENT AND REFUND POLICY
Payment Policy
At time of booking, you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment is required on or before this option date. When the option expires the stateroom number will be released back into inventory.
Full payment is required 90 days before voyage departure date. Travel Insurance plan may be available for purchase any time before final payment is made.
Payment may be made with personal check, wire transfer, or credit card.
Please be aware that some credit card issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars. This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely to their benefit. SeaDream Yacht Club derives absolutely no benefit, monetary or otherwise, from the assessment of these fees.
Cancellation and Refund Policy
Cancellation requests must be made by telephone or in writing to SeaDream Yacht Club Limited. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus US $200 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees:
Cancellation requests received following number of days before sailing:
120 - 91 days = 25% of full fare
90 - 61 days = 50% of full fare
60 - 31 days = 75% of full fare
30 days or less = 100% of full fare
Nonappearance/no written notice = 100% of full fare
Voluntary termination by the guest of a cruise in progress will result in no refund.
TERMS & CONDITIONS
LAND ADVENTURE BOOKING POLICY
WEBSITE PRIVACY POLICY
Testimonials
We enjoyed every minute of our "yacht adventure" and it really is impressive to be addressed by name from the moment we boarded! [...] The crew is really first rate and didn't miss a beat in providing the best service I've ever experienced. Dale W.California
We've had a lovely time. My husband's request for his 70th birthday was to be on SeaDream in the Caribbean, and we've really enjoyed it. SeaDream is by far, the best cruise line in the Caribbean. Catherine B.Great Britain
... we were again thrilled and enjoyed the same high as was the case in both previous sails. Peter & Liz C.Australia
The best trip I ever had. I used to be in the travel business for 23 years, traveled on other cruise lines – this was the BEST! Mrs Taunia R.South Carolina
This was undoubtedly the best trip my wife and I have ever had. Thank you for this amazing experience. Mr & Mrs FilhoBrazil
Fabulous yacht, magnificent food, great people, superb service, I can think of a few more adjectives, but to summarize – save and go on it – probably the best vacation I ever went on. Ian C.California