Payment Refund Policy

PAYMENT/REFUND POLICY Payment Policy At time of booking, you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment, is required on or before this option date. When the option expires the stateroom number will be released back into inventory. Full payment is required 90 days before voyage departure date. Travel Insurance plan may be available for purchase any time before final payment is made. Payment may be made with personal check, wire transfer, Visa®, MasterCard® or American Express® credit cards. Please be aware that some Visa and MasterCard issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars. This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely to their benefit. SeaDream Yacht Club derives absolutely no benefit, monetary or otherwise, from the assessment of these fees. Cancellation and Refund Policy Cancellation requests must be made by telephone or in writing to SeaDream Yacht Club Limited. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus US $50.00 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees: Cancellation requests received following number of days before sailing: 120 – 91 days = $200 per person 90 – 46 days = 25% of full fare 45 – 31 days = 50% of full fare 30 days or less = 100% of full fare Non-appearance/no written notice = 100% of full fare Voluntary termination by the guest of a cruise in progress will result in no refund. Refunds will be issued within 90 days after they are requested.


Testimonials

The best vacation we have ever been on. The combination of relaxed atmosphere and impeccable service was perfect. Mr & Mrs PedersonGlastonbury, Connecticut
Cuisine always delicious & freshly prepared – amazing crew! We can't wait to come back again. Mrs Fiona L.Cardiff, Great Britain
The chef is outstanding. Every dish was excellent – loved the Indian menu. Mr. & Mrs. HardyNashville, Tennessee
The pedicures my husband and I had on deck as we sailed out of Civitavecchia to begin the voyage were fantastic Mrs. Betsy B.Falmouth, Maine
You guys are the best! Excellent service and the team! Anna L.Miami, Florida
Fabulous yacht, magnificent food, great people, superb service, I can think of a few more adjectives, but to summarize – save and go on it – probably the best vacation I ever went on. Ian C.San Francisco, California